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FedEx Mission Statement Analysis

Whether it be through business or personal means, it’s hard to find anyone these days who has never used one of the many services provided by FedEx. And nearly impossible to find anyone who has not at least heard of this giant corporation.

FedEx has certainly made a name for themselves as a global powerhouse in the shipping and transportation industry. And since their start in 1973 FedEx has expanded into 6 independently operated networks of services that are managed collaboratively under the FedEx Corporation.

From the traditional services that got it all started, like FedEx Express, to the more recent editions, like FedEx Office, the company has established a wide range of services for its customers.

But perhaps the most remarkable features about FedEx is that it is one of the most globally recognized and admired brands on the planet. FedEx is a brand that has been built on ingenuity and integrity and connects 99% of the world’s GDP.

Customers around the globe trust in the FedEx brand. And Whether it’s one of the 15 million packages they handle on a daily basis or one of their technology-enhanced e-commerce or business logistics services, FedEx has earned the reputation for delivering on their promises.

Aside from the tried and true integrity and customer-centric business model, what else makes FedEx such a hugely successful, globally recognized brands?

Even though their slogans have come and gone over the years, FedEx has held fast to their original company mission. But we all know it takes more than a steadfast mission to reach the status of a corporation like FedEx. It takes a keen vision for the future as well.

Let’s take a closer look at the corporate mission, vision, and values of this gigantic, global company.

FedEx Corporate Mission Statement

FedEx is a company that believes in “connecting people and possibilities.” From the early days of express delivery to their modern-day business and e-commerce services, this business model has served them well.

The FedEx mission statement reads:

“Connecting people with goods, services, ideas and technologies creates opportunities that fuel innovation, energize businesses and lift communities to higher standards of living. At FedEx, we believe that a connected world is a better world, and that belief guides everything we do.”

The goal here is to connect the world and create a higher standard of living for communities everywhere. FedEx accomplishes that goal by focusing on 4 primary types of opportunities for businesses and customers worldwide.

These 4 areas are:

1. Goods — FedEx is one of the largest shipping and transportation companies in the world. Through a smooth operating network of ground, air, and sea transportation services FedEx delivers a major portion of the world’s goods.

2. Services — FedEx offers a variety of service-related products for businesses and consumers alike. Services like FedEx Office and FedEx Logistics provide everything from a simple photocopy to complex e-commerce solutions.

3. Ideas — The global economy is quickly becoming an economy of ideas and innovations. FedEx works hard to provide its customers with a means to communicate those ideas effectively.

4. Technologies — Finally, the modern world operates on technology. From the software that automates the flow of e-commerce to the modern machinery that plays a crucial role in a global transportation network, FedEx is providing access to the most cutting edge technologies to get the job done.

As you can see, FedEx clearly puts a high priority on its mission as a global leader in modern business and transportation solutions. And in addition to delivering on that mission, they have a clear vision moving forward as well.

FedEx Corporate Vision Statement

FedEx employs a more modern version of a vision statement know as a Corporate Social Responsibility (CSR) strategy.

As of 2020, the FedEx CSR strategy is stated as such:

“With a global reach and purpose-driven mission, we connect the world responsibly and resourcefully. At the core of our business, we enable economic growth for customers through access to markets and innovation, link businesses through a diverse portfolio of products and services, and create opportunities for people in more than 220 countries and territories.”

This statement closely resembles the FedEx corporate mission statement, but it seeks to connect the world in order to enable continuous and sustainable economic growth.

FedEx has a vision for the modern global economy. And at the center of that vision, the company sees itself as a resource, ready to serve the world and provide equal opportunity for economic growth on every habitable continent.

Yet in addition to providing a platform for this powerful vision of the future, FedEx aims to execute it responsibly. A responsible vision for the future means global sustainability through environmental as well as economic efforts.

FedEx is committed to employing the latest environmental safety practices to reduce their footprint and provide a sustainable future.

The company also continues to actively invest in small business. In 2020 FedEx expanded it’s Small Business Grant Contest to include 10 countries around the world. The contest rewards grants, prizes, and free services to deserving entrepreneurs and small businesses.

FedEx Corporate Values

As a global leader in innovation and technology, FedEx puts people at the top of its priorities. In order to connect the world in the best way possible, the company holds diversity in the highest regard.

This statement from the FedEx website sums up their corporate values of people and cultural diversity:

“Our company was founded on a people-first philosophy, and respect for everyone has always been an everyday business practice. Our diverse workforce, supplier base, and supporting culture all enable FedEx to better serve customers and compete in the global marketplace.”

Whether it be the safety and protection of their nearly half a million team members, or charitable work with non-profit organizations, FedEx is committed to making the world a better place for the people in it.

It’s the people that matter most, and FedEx celebrates this core belief in everything it does as a company. Diversity has been proven to have a positive impact on businesses that make it a priority. And FedEx certainly understands this. But while the health and vitality of their company is extremely important, FedEx chooses a model of diversity because, at the end of the day, it’s just the right thing to do.


FedEx is one of the largest corporations in the world. They are 100% committed to working together on a global stage to make the world a better place. And as long as they are successful in their mission, FedEx will continue to have a positive impact on the global economy.

The FedEx brand stands for business and economic equality for everyone. The company’s core value of diversity and vision for the future of an inclusive global economy serve to position FedEx as a global leader in goods, services, and technology for modern-day business practices.